FAQs

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Q. What is the course like?

Onlinefirstaid.com courses are completely unique and a totally new concept in First Aid training allowing you to learn these vital skills when it suits you. They consist of videos, step by step guidance, diagrams, internet links and downloadable pdfs to appeal to all learning styles.

Onlinefirstaid.com award winning, interactive courses have had wonderful feedback. They comply with all the very latest resuscitation council guidelines and have been written by first aid experts. The online courses are fully compatible with all computers and mobile devices and you can stop and start as often as you like. They consist of videos, step by step directions, info-graphics and diagrams with test yourself sections as you go. There is a multiple-choice test at the end and on successful completion, you can print your certificate yourself. There is continuous access for a full year and it can work as a refresher for practical courses too.

The online learning can be combined with a practical course, taught by a regulated provider to enable you to undertake an accredited first aid course that complies with Ofsted or First Aid at Work requirements.

Please try the free choking course to experience the training yourself.

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Q. What should I do if I lose/forget my password?

You can reset your password using the reset password link when logging in. If this doesn’t work or you are having troubles, please email us at emma@firstaidforlife.org.uk and we will reset it for you.

 

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Q. I have paid for my course, but haven’t received an email confirmation, what should I do?

Occasionally our confirmation emails can be diverted into your spam folder, please check there first. If for any reason you don’t receive the email; it is possible to log straight into www.onlinefirstaid.com, click log in at the top and then insert your username and password that you created when you registered and it will take you straight in.

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Q. Can I buy a course for more than one person on a single email account?

If you would like to purchase more than one of the same course for your team, the easiest way is for us to invoice you and to then issue you discount voucher codes to enable your staff to log in from their own email addresses, access their courses on their computers and mobile devices and stop and start as often as they like. They will be able to print out their own certificates on completion. If you need immediate access we can take payment over the phone.

The courses are designed to be interactive and enable you to stop and start as often as you like. If more than one of the same course is purchased on a single email account it is unable to differentiate between them.

If you have a team you would like to train, we have a portal option where you can access your team training centrally and monitor their progress and re-print certificates as required.

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Q. How do I gain access to the course?

To access the course, just choose the course you would like, make payment and you will be emailed your log in details and link straight away.

The course is compatible with all mobile devices and PCs with internet access.

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Q. How long have I got to complete the course?

You will be able to access the course for a full year from the time you first log in.

If you are completing the course as pre-learning for a blended learning qualification, you should complete it prior to your practical course. If you have any problems doing this, please contact emma@firstaidforlife.org.uk as soon as possible.

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Q. Do I get a certificate?

Certificates are available to download on successful completion of the course. These ceritificates include verifiable CPD where appropriate.

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Q. Do your courses comply with UK Resuscitation Council guidance?

All our courses have been written according to all the latest UK Resuscitation Council guidelines and you will receive updates for any changes.

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Q. Will this course fulfil the requirements for an accredited First Aid course?

Many of our courses cover the full EFAW HSE syllabus, however online learning alone does not constitute an accredited First Aid training certificate and will not replace a practical course. Online learning will fulfil your requirements for an Appointed Person First Aid Qualification. Online pre-learning combined with a practical course, through a regulated first aid training provider will give you a fully accredited qualification.

We partner with TQUK to provide accredited blended learning for First Aid at Work courses enabling groups of learners to undertake a third of their training as pre-learning online and two thirds on a practical course. The Health and Safety Executive (HSE) fully supports this approach for all First Aid at Work qualifications. We also provide blended learning for Paediatric first aid training to comply with Ofsted and Early Years requirements for the Full Paediatric First Aid qualification.

Accredited Certificates for the blended learning will be issued by the provider organising the practical first aid course.

It remains the responsibility of the employer to ensure that the blended training is suitable for the needs of your organisation. Blended learning should be delivered to the learner during work time.

Onlinefirstaid.com courses constitute ideal pre-learning for people with English as a Second language who wish to gain confidence and skills to join a regulated course. The courses are also perfect to refresh your First Aid knowledge between practical sessions.

You retain full access to the course for an entire year and can re-print your online certificate at anytime.

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Q. Do your courses meet First Aid at Work requirements?

Many of our online courses cover the full EFAW HSE syllabus, however online learning alone does not constitute an accredited First Aid training certificate and will not replace a practical course and qualify you to be the first aider at work. Online learning will fulfil your requirements for an Appointed Person First Aid Qualification. Online pre-learning combined with a practical course, through a regulated first aid training provider will give you a fully accredited qualification to be the First Aider at Work.

We partner with TQUK to provide accredited blended learning for First Aid at Work courses enabling groups of learners to undertake a third of their training as pre-learning online and two thirds on a practical course. The Health and Safety Executive (HSE) fully supports this approach for all First Aid at Work qualifications. We also provide blended learning for Paediatric first aid training to comply with Ofsted and Early Years requirements for the Full Paediatric First Aid qualification.

Accredited Certificates for the blended learning will be issued by the provider organising the practical first aid course.

It remains the responsibility of the employer to ensure that the blended training is suitable for the needs of your organisation. Blended learning should be delivered to the learner during work time.

Onlinefirstaid.com courses constitute ideal pre-learning for people with English as a Second language who wish to gain confidence and skills to join a regulated course. The courses are also perfect to refresh your First Aid knowledge between practical sessions.

You retain full access to the course for an entire year and can re-print your online certificate at anytime.

 

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