Award Winning First Aid Training – FSB Customer Service Award

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Award Winning First Aid Training - FSB Customer Service Award

Don’t Panic Events and Barney Newman – Award-winning first aid training

Thrilled to be recognised by the Federation of Small Businesses for the 3rd year running for our outstanding Customer Service.

We also won the Best Business in London – Overall Winner Award!! We are so proud of our team and extremely grateful to all our customers for making this possible. More than 12,000 people every year join our Award-Winning first aid training and we are delighted to teach them. Thank you for all the wonderful recommendations too.

Our team in the office, our fantastic trainers, our practical and online business are all delighted to have won this award. We consistently strive to put the customer first in all aspects of our business from your first point of contact with us, through all aspects of our training and our communications, books and free stuff. Our aim is always to be the best and ensure your experience is as good as it can be.

First Aid for Life is a multi-awarding-winning, first aid training provider. We are fully regulated and our trainers are highly experienced medical, health and emergency services professionals who will tailor the training to your needs.

Our ‘covid-secure’ practical courses are socially distanced, with enhanced hygiene and infection control measures and innovative new training methods to remove the need for contact whilst training.

In addition, we have a great range of superb online first aid courses (www.onlinefirstaid.com), consisting of videos, step by step directions, infographics, test yourself sections and can offer combinations of these courses as an option with a live Zoom call.  They are compatible with all devices, you can stop and start as often as you like and you retain full access for an entire year. You can download and print your certificate on completion. Certificates are valid for 3 years and are equivalent to an Appointed Person qualification.

This approach has proved particularly helpful for busy parents wanting to learn baby first aid, for parents home-schooling their children (first aid is now part of the curriculum), for teenagers doing their DofE awards, for Schools and businesses and Sports professionals needing to refresh their regulated qualifications.

Emma established First Aid for Life in 2007 but was initially inspired when nursing; when she repeatedly saw the difference prompt and appropriate first aid makes to someone’s prognosis. Her key motivation came when working in the Burns Unit, looking after a little boy so badly burned he needed skin grafts. Had his mother known how to help; he may not even have needed to be admitted. Emma’s sister and nephew both became paraplegics following accidents and it opened her eyes to the importance of accident prevention, management and support following an accident and an overwhelming need to empower more people with the skills and confidence to help.

Emma is widely recognised as an authority on First Aid matters and regularly writes for online and print publications and features in media – she has also published 3 Amazon best sellers, which are endorsed by RoSPA and the Child Accident Prevention Trust.

Emma writes as first aid expert for the Nursing Times, British Journal of School Nursing, Journal of Child Health, British Dental Journal, Huffington Post, NCT, Primary School Management, Little London, Early Years Childcarer, SENCO magazine, the Mail, Evening Standard and many others. She is frequently called upon as a TV spokesperson on Sky News, BBC, Channel 5 News. She has also regularly appeared on Talk Radio with Mike Graham and Eamonn Holmes.

For more information, please contact emma@firstaidforlife.org.uk, or visit our websites: www.firstaidforlife.org.uk or www.onlinefirstaid.com or call us on 02086754036

 

Thank you to our wonderful customers, you are a true pleasure to serve!

Emma Hammett
Author: Emma Hammett

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